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Help with a Federal Agency

Federal, state, and local officials have strongly advised social distancing as a necessary and critical community strategy to combat the spread of COVID-19. As such, the Congresswoman’s staff will be working remotely.

Constituents with casework needs are encouraged to request assistance during normal business hours by:

emailing NY06casework@mail.house.gov

calling 202-590-0442 (English language callers)

 202-577-5182 (Mandarin/English language callers)

202-420-8819 (Spanish/English language callers)

718-358-6364 (all other language callers)

Office telework information in english.

Office telework information in Chinese.

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, my office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 6th Congressional District of New York can contact me for assistance in dealing with federal agencies. In order to better serve you, please call my office to request the appropriate Privacy Release Form. 

Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request.