The following information is for veterans. Please contact our office for assistance with any questions or problems you may have.
Help During the COVID-19 Pandemic
If you are a veteran and need assistance accessing Department of Veterans Affairs (VA) medical facilities, please visit www.va.gov/coronavirus for the most up to date information. Guidance for your facility’s operating status can be found through the facility locator here: https://www.va.gov/find-locations.
What should I do if I think I have COVID-19?
Before visiting local VA medical facilities, community providers, urgent care centers, or emergency departments in their communities, veterans experiencing COVID-19 symptoms—such as fever, cough, and shortness of breath—are encouraged to call their VA medical facility or call MyVA311 (844-698-2311, press #3 to be connected). You can also send secure messages to your health care providers via MyhealtheVet, VA’s online patient portal. VA clinicians will evaluate symptoms and direct you to the most appropriate providers for further evaluation and treatment.
What about routine appointments and previously scheduled procedures?
VA is encouraging all veterans to call their VA facility before seeking any care—even previously scheduled medical visits, mental health appointments, or surgical procedures. You can also send secure messages to your health care providers via MyhealtheVet and find out whether they should still come in for their scheduled appointments. VA providers may arrange to convert appointments to video visits, where possible.
What about VA nursing homes and spinal cord injury units?
On March 10, 2020, VA announced that its 134 nursing homes (also called VA community living centers) and 24 spinal cord injury and disorder centers would be closed to all outside visitors. All clinical staff will be screened for COVID-19 daily before entering the nursing home or spinal cord injury units, and staff will work only within those units to limit possible transmission of the virus. Exceptions to the visitor policy will only be made for cases when veterans are in their last stages of life on hospice units or inpatient spinal cord injury units.
If you need further assistance, please don’t hesitate to call my office.
Click here to learn about resources available for veterans.
- How can I contact the Department of Veterans Affairs?
- How can I get education benefits under the Montgomery GI Bill?
- How can I get medical benefits?
- How can I get information on suicide prevention?
- How can I get a home loan?
- How can I get life insurance?
- How can I get vocational rehabilitation and employment benefits?
- How can I get survivor benefits?
- What drug benefits are available?
- How can I get a copy of my military records?
- How can I apply for a medal, award, or decoration that I earned while in the service?
- What other services are available to me?
More information and help
- Where can I get more information on Federal benefits for veterans?
- Where can I get more information on New York benefits for veterans?
- Where can I get help getting my veterans benefits?
Information for Military Personnel.
Additional resources, including birth certificates, consumer protection, disaster preparedness, and unclaimed property.